DOTTED Project – Terms & Policy
Welcome to DOTTED Project. By accessing and using our website, you agree to the following Terms & Policies. Please read them carefully before making a purchase.
1. General Terms
By using www.dottedproject.com (the “Site”), you agree to be bound by these Terms & Policy. These terms apply to all visitors, customers, and users of the site.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of the Site after changes constitutes acceptance of those changes.
2. Privacy Policy
Your privacy is important to us. All personal information you provide is kept secure and confidential. We collect necessary information such as your name, address, email, and payment details to process your orders and improve your shopping experience.
We will never sell, share, or misuse your personal data.
For more information, refer to our full [Privacy Policy] (if separate).
3. Product Information
We make every effort to display our products as accurately as possible. However, actual colors and details may vary slightly due to monitor settings and lighting. We do not guarantee that product descriptions, images, or pricing are error-free.
4. Orders & Payment
All prices are shown in MYR (Malaysian Ringgit) unless stated otherwise.
We accept secure payments via credit/debit cards, FPX, e-wallets, and other listed payment options during checkout.
Once your order is placed, you will receive an order confirmation email. Orders cannot be modified or cancelled once they have been processed.
5. Shipping & Delivery
Orders are shipped within 2–5 business days after confirmation. Delivery times may vary depending on your location and courier service. DOTTED Project is not responsible for delays caused by external factors (e.g., customs, courier issues, etc.).
6. Returns & Refunds
We accept returns within 7 days of receiving your item, provided the product is in unused, original condition with tags and packaging. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Read our full [Return & Refund Policy] for more information.
7. Intellectual Property
All content on this Site, including logos, product designs, graphics, and text, is the property of DOTTED Project and may not be copied, used, or distributed without our written permission.
8. User Conduct
You agree not to:
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Use the Site for illegal purposes
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Interfere with the Site’s functionality or security
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Post false or misleading information
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Violate any applicable laws or regulations
9. Limitation of Liability
DOTTED Project is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.